Risna Nona, Suharno, Sri Mintarti, and Yohannes Kuleh. “The Factors Affecting Customer Satisfaction, Competitive Advantage, and Performance in the MSMEs in the Craft Industry Sector from East Kalimantan Province: Indonesia” 11, no. 1 (February 23, 2021): 117-130. Accessed September 17, 2026. https://paperssds.eu/index.php/JSPSDS/article/view/276.